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Testimonials
"The service we have received from Gary and his team at The Water Store has always exceeded our expectations.
We were recently selling one of our properties in Victoria Harbour and ran into an issue with the water test. This was a huge deal as we needed to have potable drinking water in order for the buyer to obtain financing. I quickly called Gary in a panic and he said “I will be out this afternoon and have a look.” Gary was on site a few hours later tested the water and had the solution to fix the problem. After Gary left a neighbour came over and told me that Gary is the most honest and reliable business man he knows. I couldn’t agree more with that statement.
Gary scheduled the work and got it done in the time frame he said for the price he quoted. After Gary and his crew were done installing the new water treatment system the water test passed, the buyers were able to obtain the finances needed and our deal went through.
I would definitely recommend The Water Store to anyone who has an issue with the smell, taste, discolouration or staining caused by their water.
Thank you Gary and your team at The Water Store."
Sincerely, Evan Lahaie. Harbourview Property Management
"We were experiencing high levels of iron and sulphur in our water here in Norfolk County. We couldn't wash white clothes as they would go yellow and visitors refused to shower or drink our water due to the terrible smell. Gary came all the way down here and explained the problems and how they could be remedied and a date was set. As soon as the equipment was installed (it only took a few hours) we noticed a huge difference! Our water smelled and tasted great! I know it sounds silly but the equipment looks great too! We can now wear and wash our white clothes and our friends comment that they can't smell sulphur as soon as they walk into our home as they could before!
We did have a small problem with a faulty part, but when Gary heard he determined what it was and drove all the way down here to fix it! I would very much recommend The Water Store no matter what your water problem is!"
Gary Beutler and the team at The Water Store in Midland are pros in the water treatment industry, providing top-notch customer service and quality products at competitive pricing.
Gary helped us choose the proper water treatment solution for our family this past weekend, and it is already proving to be one of the best investments we could have made. Thanks again!
Lisa Wood Penetanguishene, Ontario
"We had hard water and weak tea colour. The water was staining Dishes and Clothes etc. Follow up was very quick where you tested our water and explained the results. We are pleased with the equipment that was installed and it has solved our problem. We would certainly recommend The Water Store to any neighbour, friends or family. We are very pleased with the results of our water system.
Thank you"
Don Guscott
What concern did the Peter's have about their water? "Sand, discolouration and poor taste". When asked what happened next on their way to get these concerns remedied they said, "Gary was contacted and we arranged a meeting at our home where pricing and options were well laid out". What did the Peter's decide to do? Nancy says "We opted for a complete water system including a water softener, Ultra Violet disinfection system and Reverse Osmosis drinking water system." When asked about the final result a few months later the Peter's said "Everything was installed as quoted. Very efficient and effective system. We can now drink safely out of any tap in our home. We would highly recommend this service. Friendly, Knowledgeable and Professional Staff".
When asked about The Water Store customer experience, he said "The Water Store is truly the best water my family and I have ever drank. In fact I transport the water several hours away to extended family they enjoy it so much. I have also purchased a water softener from The Water Store for the large amount of iron I have from my city water, instantly the red residue in the shower and toilet had no longer existed. The professionalism from Gary and Staff are second to none and very knowledgeable with any questions that I have had were answered immediately. Thank you very much in a day when great customer service is hard to find."
"Gary, as you know, by the time I discovered you I was in tears!
I had spent 2 years with countless water and water type people before I found you. I had a weekly revolving door!
The expense and heartache I went through was enormous and I always seemed to end up in a much worse position no matter how much money I spent.
Everyone was an expert.
The fact is...YOU are the only expert!
For you to have my water independently analyzed at a laboratory and deal with the actual real issues that we had was a blessing.
High natural salt content.
High iron content.
High sulphur content.
And NO...not high hardness content, as I had always been told.
To be able to fix everything at a great price while utilizing very little water gallonage to clean and purge systems also helped my cause.
It has indeed been an expensive and perilous journey to what we all believe should happen naturally - good clean house and drinking water.
You have since turned my life, and my family's life, upside down and around! We are truly blessed and joyous to have met you and to be able to deal with The Water Store in Midland! Thank you so much!
If I had not gone through so much grief previously, I perhaps would not have recognized the gem that we have so locally at our door step!"
With thanks,
Vicki Tynkaluk,
Balm Beach, Ontario
See video here https://www.youtube.com/watch?v=jN2sGNtVp0U
Gary Beutler, owner of The Water Store in Midland received this note from a very kind customer: "My name is Naurice Baldwin and I moved to Sunnyside in Midland from Innisfill a year ago. I was not happy with the water and saw evidence of problems similar to those I experienced in Cookstown, so I contacted The Water Store and expressed my concerns. Gary showed up to my place the same day, tested my water and gave me a forthright report on his findings.
I west down to his Store the following day and I selected a system with his advise. Within 2 days, the system was installed and within a week, Gary followed up with a personal visit to my home to ensure that everything was okay and I was happy - which indeed I was, for 3 main reasons:
1. The prompt and efficient service.
2. The professionalism displayed by Gary.
3. The solution to my problem.
Based on my experience in dealing with The Water Store, I will recommend them with confidence to anyone, and I have done so already."
September 2013
After moving to the Midland area it didn't take long to find out the town suffers from hard water. After flushing everything weekly, and for many years with CLR, that came into contact with water, I decided to invest in a water softening system. After being recommended to Gary Beutler at The Water Store-Midland I couldn't be happier with the results of both our system and the service received.
I recommend Gary Beutler for his excellent service, expertise & advice!
Rick Farrell
Wish we had got a water softener years ago.
"We are very pleased with our water softener. No more white encrusted taps and fixtures. The water feels wonderful when having a shower and the laundry is brighter! Wish we had got a water softener years ago.
The service is excellent from The Water Store. We have an iron/sulphur filter too which has been excellent...no more brown fixtures. We have a complete water purification system from The Water Store. We have found Gary to be helpful. We have recommended The Water Store to our seniors club and anyone we speak to about water."
Carolyn sent Gary Beutler from The Water Store in Midland this note.
"Hi Gary, Just a note to tell you how much we appreciate the wonderful service you gave us when you installed our new water system. No more orange water for us! Dealing with your company was a good experience for us and we will highly recommend you to anyone we meet"
I am writing this letter to recomend to anyone who has an issue with water that they deal with Gary Beutler of The Water Store. I recently had him come to my home to assess my water system and could not have been more pleased with the service which he provided to me.
Gary is extremely knowldgeable and approachable. He listens carefully and his primary interest is finding out about the customer's concerns. He provides information in a very straightforward and easy to understand way. He takes the time to set out the various choices and solutions that might be beneficial to the customer. He respects the customer's right to make a choice and does not push a sale.
Gary operates his business in an extremely professional manner and I would recommend him without reservation to anyone who has concerns about their water.
Yours very truly.
Peter R. Deacon
Deacon Taws
Lawyers Mediators Arbitrators
Gary Beutler, owner of The Water Store in Midland received this very nice note from Betty-Anne and Ronald Laurin:
"We had iron & sulphur in our water and when we called you to talk, you were here the next day. You explained things very clear so we could understand. After you installed the equipment, you explained again how it would work. We are very pleased with the results. You were recommended by family and we would recommend you highly to others.
Ronald & Betty-Anne Laurin"
Marlene C. from Midland says "I love coming here after work because it is close to home and Lisa always has a cheerful, positive attitude and carries my water out when she knows I'm in pain. Great customer service!"
"My name is Robert Fung and I have a farm in the Township of The Blue Mountains. I have had water issues from my well involving sulphur and iron. I spoke to Gary at The Water Store in Midland and he convinced me that he could solve the problems with efficiency and cost effective. He did exactly as he promised and my water issues were resolved in a four week period. I can highly recommend him."
"My husband and I reside in Tay Township and are serviced by municipal water since approximately 2002.
My husband suffers from bacterial infections. Repeatedly we had been advised by his doctors that the infections were water-borne. Bacterial analysis were conducted by medical professionals and analyzed by professional medical laboratories. Tay Township was notified and attended to sample our water supply. Although the results were negative, we had no control over the protocol. Subsequently in the early autumn of 2012 there were water advisories posted for Victoria Harbour. Considering that the municipal system is an integrated distribution system and taking further into consideration that there was an unusual connection process in our neighbourhood (lacking visible permit(s), municipally installed connection from the curb stop to the residential premises and inadequate trench depth for permanent occupancy) and the on-going health issues of bacterial skin infections, it was determined that we would take the unusual measure of installing an ultra violet system as the municipal water enters our home. We contacted several local water treatment companies and Mr. Beutler was quick to both respond to our telephone call and make a home visit to conduct some initial tests. His price seemed reasonable (turns out it was very reasonable) and he was able to provide service almost immediately (another concern resulting from the boil water advisory issued in Tay at the time). The equipment was installed by a professional plumber who was prompt, efficient and the workmanship outstanding (and in a finished crawlspace). His female apprentice was exceptional. They were courteous. I am pleased to report that within a week there were visible improvements and the bacterial skin infections that had plagued my husband for almost two years healed and there has been no significance reoccurrence of the infections. Doctor appointments have been dramatically reduced and are now of a normal pattern of follow-up for an elderly person. The follow-up service by The Water Store and specifically Gary Beutler has been beyond expectations and is exemplary. We never hesitate to recommend his establishment to others. The cleanliness of his store also portrays his dedication to the products he sells and the service he provides.
Thank you The Water Store!"
Theresa Helbig
We are really happy with the installation and the end result.
"We just wanted anyone considering buying a water softener to know that Gary at The Water Store is the guy to see. We had hard water that caused lots of problems. When we called Gary, he was right there to analyze and recommend the right product. Not only was he more competitive but it really worked!
We are really happy with the installation and the end result."
"The Water is Great! The staff are wonderful. We have been using bottled water for over 40 years."
Gary is very knowledgeable about water solutions in this area and will give you prompt and personable service. I highly recommend using him.
Gord Sedgwick
Owner, Sedgwick Post & Hogg LLP Chartered Accountants
"It's always a pleasure going to The Water Store. Personal Service from Lisa, Great prices, great water and very knowledgeable."
"All in all... it has been worth every cent!
Chris and his wife Joanne were concerned about the water their family was drinking as well as the hard water stains in their sinks and buildup of calcium in their plumbing fixtures. They couldn't even get proper ice cubes from their refrigerator ice maker. As Chris says "We used to buy 4-5 cases of bottled water a week. Our many blue recycling bins were evidence of how many bottles we went through every week!" The Water Store in Midland installed a water softener in July 2007 with chlorine removal system and a home reverse-osmosis system for Chris and his family. Now Chris says "We love the pure water that we have for drinking and the best part of all is how soft the water has become. Our refrigerator ice maker never worked properly before as the hard water affected the ice making process. Right after we switched to the water treatment system from The Water Store our ice cubes started coming out perfect. I have noticed that our bathroom tap also slides easier which is probably due to the water being soft. The soap and shampoo really foam up too.
All in all... it has been worth every cent!"
"The Water Store in Midland had the equipment installed before the competition even called me back! Great Service
Janice says "we had very hard water in our house. A family member suggested The Water Store in Midland, so I gave them a call. Gary called back right away and I was pleased that he arranged to come out to see me that day. He really knows the equipment and was very informative about explaining what we needed. The installer was great and I was pleased that within a week of me calling The Water Store the equipment was installed and fully operational. Now with soft water it is a lot less work to keep up with cleaning around the sinks and much better for my appliances. Great Service. I have already recommended The Water Store in Midland to others. I also called the competition but they didn't even call back for 10 days, by then the equipment was already installed""
"I can't believe how much money we're saving by using less dishwasher and laundry soap as well as shampoo.
Our water was very hard and ruined our last dishwasher in only 5 years! Our shower walls were impossible to keep clean because of the calcium buildup from the hard water. We called The Water Store and they recommended a water softener and once we had it installed our water problem was gone. I can't believe how much money we're saving by using less dishwasher and laundry soap as well as shampoo. I know our new dishwasher will last a long time with us only using soft water. I would definitely recommend The Water Store to solve all of your water treatment problems."
"It really made a big difference to my skin irritation
I have a bad skin condition that is very easily irritated. I can’t use a hot tub or swim in a swimming pool because the chemicals would irritate my skin. Even the town water with its chlorine would irritate it. So I sought medical help and heard that a water softener would help with the problem so I came into The Water Store in Midland and spoke to Sheryl and Gary about what I needed. They recommended a Dechlorinator water softener because it not only softens the water but also removes the chlorine . It really made a big difference to my skin irritation. I would recommend The Water Store to others looking for water treatment for their homes"
It is with great pleasure that I write this letter of recommendation for Gary Beutler of The Water Store.
Gary and I belonged to BNI in 2000.
I was impressed with him then as I am now.
Gary recently installed a Water Softener and Osmosis System in my house after testing the water. Even though we are on Town Water the smell of chlorine was sometimes overwhelming. At the time of testing he told me the quality was within limits. No pressure. I like that. But I decided that the taste of the water and my health are more important than "Within Limits".
I am very pleased with the salesmanship, workmanship and my water system.
Thank you Gary.
Liesje Lancia
Standlith Inc.
Wayne Q. from Midland says "We've put the tap water with the chlorine smell down. Our animals now drink this Reverse Osmosis water. Neither we nor our pets will drink the tap water. The service here is excellent! Good service, friendly people!"
As written by Carol Donaldson "Our names are Murray and Carol Donaldson.
We live at Balm Beach, Ontario.
Years ago we purchased an iron filter system from Gary (from The Water Store in Midland) and because of the excellent service we received from him, we recommended him to our friends.
When our old water softener gave out, we found Gary had comparable prices so we purchased our new softener from him because we knew he was reliable when it came to servicing the equipment.
Years later, we developed a tannin problem (microscopic plant material) which can cause water discolouration. We made one phone call-The Water Store and asked for Gary. Within a few days, he came out, tested the water, found our problem and recommended a tannin remover system. Again, we purchased the required system from Gary. If a customer returns to the same store three times for different equipment, you know they must be satisfied with the service.
I would definitely recommend The Water Store to solve any water problems.
Sincerely, Murray & Carol Donaldson"
"I feel valued as a customer and trust The Water Store staff completely
I don't like drinking softened water so I buy my drinking water from The Water Store in Midland. I started coming here because I knew the owners would make sure I was treated fairly. I have been a customer since May 2003 and look forward to picking up my water because of the warm friendly service and conversation I receive from people I know I can trust. I feel valued as a customer and trust The Water Store Staff completely. I would recommend this business to everyone!"
Sue says "We enjoy coming into The Water Store Midland, where Lisa is always an enjoyable conversationalist. She is very helpful when we need an extra hand with extra bottles and we never have to open the door coming or going!"
Frank says "We experienced a very high hard water problem with a substantial amount of spotting. Our old water softener had ceased to function properly. The new softener uses about one third of the salt as the old one. Even though we had limited space to install, the installation was done properly and to our satisfaction. Very satisfied with the service and the follow up."
Ron Frankcom
"Every time I come into The Water Store Midland, I feel like a part of the family. Lisa is always positive, smiling and knows everyone by name. Thanks for Great Service!"
Bryson Bumstead
"Hello! We are Howard and Ann Coultrup from Penetanguishene. We met Gary at the Midland Home Show just as your specials were on and our old water softener was leaking. Ann and I were impressed with Gary's professionalism and his simple explanation of his product based on our needs. We purchased an Aquamaster 950, based on a water test and the need to remove chlorine from our water. All follow up was done promptly and we would highly recommend The Water Store (Midland) to everyone."
Ann and Howard Coultrup
When asked about his customer experience at The Water Store Midland, Wayne said "you are always accessible - The Best Customer Relations Lady (Lisa) in the world!. Always smiling-the best!"
We are very happy with the service provided and would highly recommend your service to our family and friends.
Carolyn Matt
When asked about The Water Store Frank says "Great water quality! Great service."
"We were in need of a new UV filter. We were impressed with the very quick and thorough follow up with the water being tested and the results clearly explained. Very happy with the new filter and its installation. We now have piece of mind knowing our water is safe to drink. Our water tastes much better now. We would highly recommend The Water Store to anyone in need of a water quality improvement."
Wendy and Jeff Bumstead
So what do you think of the quality of the water and service at The Water Store? "My wife and cats won't drink anything else. The service is excellent!"
"We are satisfied and we would recommend to our family and friends, no problem. Thanks"
Mr and Mrs Cvetko Dimovski
Regarding her The Water Store Midland customer experience, Shirley says "the best tasting water in town with the best friendly service!"
"Our water was very hard and was clogging the heat exchanger on our tankless hot water heater. The Water Softener you sold us fixed the problem and also improved our clothes washing, shower etc. We would not be without one now and the service we received was as advertised!"
John Therrien
When it comes to The Water Store Ralph says "Very best service for 11 years. Satisfied with water as well."
"We have a 280 foot deep well. We had a metal taste and smell as well as toilets, sinks, shower walls turning orange like rust. The installed Iron Remover solved the problem. The installers were friendly, informative and did a tidy job. I cleaned our existing water softener and now we can drink and shower feeling clean. The smell is gone and we enjoy our water. I definitely recommend The Water Store and Gary."
Marc Denome
When asked to comment on the water quality they receive from The Water Store James said "We only wish this system was hooked up to Midland's water supply. No more cleaning of the kettle."
"We have very hard water. We were very pleased with your quick response, the testing done on site and good recommendations regarding the appropriate treatment and required equipment. Now our water is excellent. We will recommend The Water Store."
Andrew Potter
So Marion, what do you think of the service at The Water Store? "The service here is very polite and cheerful"
When asked about The Water Store, Heather said "Good Friendly service and always clean."
"Between Gary and Lisa, you cannot hope to get more pleasant and professional help regarding water. I would strongly recommend them to anyone as I have done in the past and will continue to do in the future."
Faye says "For good and friendly service go to The Water Store."
Hi,
Brad installed the Aquamaster 900 last week and also performed a water test. I am interested in knowing what the results of the tests were. We did talk about the level of hardness which was around 10.
I'd also like to mention that the installation went very well. Brad is very courteous and informative, and also cleaned up everything after the project was completed.
Many thanks,
Michele
I just got your referral letter.
I would be pleased to refer others to you if I'm able. I was meaning to let you know how pleased I was with your installer - the installation was SUPERB - I was VERY impressed at how well it was done given the crowded nature of the mechanical room.
Thanks again,
Richard
So, Sandy, what do you think of The Water Store Midland? Sandy says "Lisa is the best! This lady is always so personable and happy to serve and assist."
As written by Kathryn "Our water was brown, indicating iron in the water. I have Hemochromatosis. My body absorbs and stores too much iron resulting in damage to my organs. Therefore, our water was a serious hazard to my health. We used bottled water for all but washing dishes, laundry and personal hygiene. This was very expensive. After meeting and talking to Gary Beutler from The Water Store, at the Barrie Home Show we soon had a new and efficient water softener and reverse osmosis system installed. We no longer have brown water! I feel that drinking water straight from the tap is not only saving us money but is no longer compromising my health. Also, our towels and face clothes no longer look "grubby" after washing and being washed in brown water.
Thank you for your swift and courteous service"
When asked about his The Water Store Midland customer experience, Kyle said "Great service and friendly people and good water!"
Marilyn and David had a problem. As they said their "problem was lime & lots of it - cleaning constantly once a week for the kettle and every 3 to 4 weeks for the dishwasher etc. After our purchase I have not cleaned anything, no scaling whatsoever. We should have done this years ago. Thank you Gary for calling to make sure we were happy with our purchase. Would recommend it to anyone!"
When Terry was asked what water problem he was experiencing that he wanted The Water Store in Midland to address he said simply "hard water". When asked about commenting on the service he received he said "the follow up was excellent". And what comments he had about the whole experience in dealing with The Water Store in Midland he said "Gary tested the water and explained everything to me. The installation was very professional." He also added that now he has soft water and has been very pleased about how little salt his high efficiency water softener from The Water Store in Midland is using. When asked if there was anything else he would like to add about investing in a water softener from The Water Store he said "he would recommend The Water Store to anyone"
When it comes to The Water Store Midland, Susan says "Always a friendly greeting!"
Jean wrote the following note to Gary Beutler from The Water Store in Midland.
"Your service has been very prompt, efficient and courteous (generous too!).
It's really reassuring to feel confident in one's water supply and to know help is available when needed.
Thanks!
Jean Kerr"
When asked about The Water Store Midland, Murray says "Well greeted, friendly and good service, always willing to help. Clean environment and good water"
When asked to comment on his recent investment in a water softener from The Water Store in Midland, Bob says: "I would recommend "The Water Store". The bottom line is they were professional. I was new to the area, shopped around, and after a few miss-steps landed on their doorstep. They saved me money, addressed my needs and I have not had to worry. Thank you."
When it comes to The Water store Midland, Derreck says "Friendly service, nice staff and good water."
"We are on a well and our water is very hard and has iron in it. It lead to unwanted spots on all bathroom and kitchen fixtures and sinks. Not very nice to look at or clean. We were constantly buying new taps. We called Gary at the water store inquiring about a water softener. He came out to our house, took samples and offered his professional advice and suggested what we needed to best suit our needs. We purchased the water softener and we are very pleased with the results. We also purchase water jugs at The Water Store as well. We could not ask for better service or friendlier staff. We would without hesitation recommend The Water Store to our family and friends"
When asked what he thinks about The Water Store Midland, Gerd says "Good, pleasant service"
"We had excessive lime (hardness) in our water slowing water filling into our washing machine and ruining our dishwasher." After contacting The Water Store... "We had almost immediate contact" and "Our water was tested & results explained to us". "We love our water treatment and I have recommended The Water Store to others".
When asked about The Water Store Midland, Jason said "Excellent Service, great value, fresh clean water. Yummy."
"The Water Store was fantastic to deal with, when we had a small problem they sent John out to fix it the same day
The Cautermans say we wanted to use lake water for our house but Tannins in the water were a problem. The Water Store followed up on my call quickly and came out to test my water. They did a super job installing my equipment on the agreed to date. The Water Store was fantastic to deal with, when we had a small problem they sent John out to fix it the same day. We absolutely would recommend The Water Store to our friends and family for water treatment. Now our water is terrific! It is clean and safe to drink!"
When talking about The Water Store Midland, Bill says "Lisa Both is very friendly and a pleasure to talk to."
"I especially like that there are no automatic withdrawals from my bank account
I like the price! I also like that I can buy as much or as little as I wish and I especially like that there are no automatic withdrawals from my bank account in payment for the water."
When asked about The Water Store Midland, Rick says "Very friendly and great water."
When asked to comment on The Water Store Midland, Janna said "Always quick and convenient service with a smile!! Best tasting, purest water I've ever tasted! So refreshing!"
"We especially love that the water is totally taste free!
We retired to Midland four years ago and found that the town water was high in lime content and had an odd taste. Since we switched to drinking the clean tasting water from The Water Store we noticed no calcium buildup in our appliances, no leftover bits after boiling the water. We are especially pleased that this water costs much less than grocery store bottled water and that we are helping the environment by not having to throw away empty plastic bottles. We especially love that the water is totally taste free! Thanks, Water Store for your friendly service."
"The Water Store is conveniently located with good service & well priced" as Dave states.
So Geoff, what do you think of The Water Store Midland? Geoff says "Very friendly, very convenient and very good value"
"The staff is excellent! The water is great because it is pure."
When asked about The Water Store, Thomas said "The service has been awesome for the last twelve years. Wouldn't go anywhere else. Great job!!"
"The water at The Water Store is great! I can taste how pure the water it is. I always enjoy the pleasant and helpful staff."
Cheryl and Wes said "The Water Store has always been a pleasant experience. Lisa is always helpful. A very clean water store."
"Just love the taste of the water. I use it for tea, juice and drinking straight from the tap. It's not about the price at all. It just tastes great!"
When asked about The Water Store in Midland, Karen said "Lisa and staff are so friendly and so helpful. This store is so convenient for us and refills are the best prices around!"
"I like the price of the water as well as the convenience
I like the price of the water as well as the convenience of pulling right up to the store, getting in and out quickly. There is no waiting in grocery store line ups to pay!"
"Always a pleasure visiting The Water Store. Great service. Great water. Greatly appreciated. Thank you!"
"I really love that The Water Store staff carry the water jugs out to my car for me.
We have bad water at our house and we needed water for drinking. I came to The Water Store in Midland because of its convenient location and was very pleased that the staff showed me how easy the system was to operated and made everything very pleasant for me to get started as a customer. I signed up for a water package and now I'm a regular customer. I really love that The Water Store staff carry the water jugs out to my car for me. I would absolutely recommend The Water Store to others. "
When asked what he thought of The Water Store, Midland, Rudolph said "Excellent service and if you help, they will carry it out for you."
"I just love your reverse-osmosis water, it is the best!
Rick says I was tired of the horrible tasting water coming from my tap so I went to The Water Store in Midland to get better tasting water. I just love your reverse-osmosis water, it is the best! I have been a loyal customer since August, 2007. I have already used the Buddy Card system to recommend your water to others."
When it comes to The Water Store in Midland, Mike says "Friendly helpful service! Keep up the good work!"
"I would recommend The Water Store to anyone looking to improve their water.
The Desjardins needed to have their water softener replaced as it had stopped working. As the Desjardins were also concerned about Chlorine in their water John recommended a Refineosoft Water Softener to remove the chlorine and soften the water at the same time. Peggy said I was very happy to have soft water again and I'm very glad to get rid of the chlorine in my water too. I would recommend The Water Store to anyone looking to improve their water."
When asked to make a comment about The Water store in Midland, Shirley said "Best Water in Town!"
"We really appreciated the time & patience that Gary from The Water Store in Midland gave to explain in detail the water testing, what equipment would resolve the issue, and the functioning of the installed equipment. Very honest and knowledgeable!
Thank you for your help!
Aaron & Nicole Pauze"
When asked about his customer experience at The Water store Stan said "My dog loves the water here and so do I"
"Thank you for coming into our home, testing our water and informing us of the right water softener for our needs. We were frustrated by our hard water and the mess it made of our kitchen and bathroom fixtures as well as our dishes (!) prior to the installation of our water softener. Now everything is sparkling clean, and our laundry, including our many, many cloth diapers are whiter, brighter and softer. No more "stripping" cloth diapers to keep them smelling fresh and pristine, just 1 wash and then onto the clothesline for a baby fresh clean!
Thank you for saving us time and money. Without question, your service and the fact that you are a local store sold us on your product.
The Armstrong Family"
So Dayle, what is it like at The Water Store Midland? "Never a line up. Always a friendly smile."
Brenda and Bill Moss called The Water Store because their "Old water system was malfunctioning" and they needed a replacement. After the sale they gave Gary from The Water Store the following feedback:
"Your follow up was quick, yes you did test our water and explain the results". When asked about the quality of installation the Moss's said "Yes installation was good and we now have continuous soft water in out home". When asked if the Moss's would recommend The Water Store to others they said "Yes we will recommend The Water Store".
Richard, why do you get your water from The Water Store Midland? "Have not trusted the town water for years and have used The Water Store water for 10 years. The service has always been great!"
When asked what was the water problem he was experiencing and how it affected him? Brian Fleming answered "We had a new well with hard water".
After asking Brian whether we followed up quickly after his first contact with us his response was "Yes"
Did we test your water and explain the results? -"Yes"
After you decided to go ahead with the purchase, was the equipment installed to your satisfaction? - "Yes"
As a result of this purchase Brain is "Considering equipment to eliminate minor odour
and an UV system to kill bacteria" Even though Brian is pleased that his softened water because the "Water has tested "0", "0" 3 times."
Brian has already referred two friends who purchased water treatment systems for their cottages from The Water Store.
When asks why Belinda gets her water from The Water Store Midland, she said "Feel better, the healthy way to go."
"The Water Store delivers wonderful quality drinking water at an affordable price. The best part of my week is coming into fill up and chat with Lisa. She's a gem!"
Bruno and his wife contacted The Water Store because he was experiencing "Very hard water (stains) in the downstairs bathroom because it didn't get used very much." After Bruno called The Water Store we came out "A few days later, and tested his water". When asked if Bruno was happy with our service he replied
"Yes and quick installing." Now that Bruno and his family have had their water softener how does he feel about his water? " Water is solved & we feel good with saving laundry soap & shampoo, but most of all our skin feels good." So would Bruno recommend The Water Store "Yes we would recommend." Bruno also added "Irene cleans houses and she has told them all about how much better our water is since we installed a water softener from The Water Store".
Karen and Cary called The Water Store because they were experiencing "White lime stains and hard water". They were very happy with the quick follow up after their call.
When The Water Store came out to their house they were pleased that their water was tested on the spot and the results explained.
They were also happy that after they decided to go with the purchase, the equipment was installed to their satisfaction.
Now Karen and Cary say "our water problem is solved and we are pleased that we no longer have white stains & dry skin. We would recommend The Water Store to friends and family"
When asked to Comment on The Water Store Midland, George said "Great service and great water. I am a long time customer and will continue!"
Geoff wrote "Mrs. Lund & I purchased a new bungalow in the Village At Bay Moorings, Penetanguishene. Regardless of the water quality, which is fine, we wanted a water softening system. The product knowledge, product itself & installation was superb. We are thrilled with our system.. We have no hesitation recommending The Water Store to others and have done so."
When asked to comment on The Water Store Midland, Karen said "Best water, best service since day one"
Jaak says "We live in Tay Township and the water from our well has a lot of iron & sulphur in it. Since the prompt installation of the new system and a new and more powerful pump, our water is very good. Gary has also done several follow-ups to make adjustments for the water flow and as a result of this, everything is working very well."
When asked about his experience at The Water Store Midland, Len said "Very clean and organized. Very friendly and efficient. Very knowledgeable about products."
I asked James to give me some feedback on our service. This is his reply "Gary - I would recommend your establishment to anyone. Your equipment is flawless - it softens - it eliminates the sulphur odour & is very economical in salt (actually potassium chloride) use."
"Your service is superb."
When asked to comment on The Water Store Midland Leo said "Great service and friendly staff."
"We needed pure drinking water rather than lugging water bottles from Bridge North to Emerald Isle Marina & by boat to the Island - 40 minutes one way!!!"
"Now we turn the tap & presto - drinking water. Actually the grandkids can drink & brush their teeth from any tap - no more standing over them - no worry - big problem solved." " If you are handy, this is a great Do-It-Yourself project - Any questions - Gary was happy to answer everything. This is the answer to safe drinking water at the remote cottage if you have hydro!"
"Dear Gary,
Thank you for your recent letter; I would like to take this opportunity to comment on our water system.
The Water Softener has eradicated the lime scale and chlorine porcelain staining. We are very pleased with the water quality.
We were caught out a couple of times using the water for teeth cleaning during the regeneration period when the machine switches to bypass, not a pleasant taste considering the quality of the basic City of Barrie water."
Claire, what do you think of The Water Store Midland? "Always great service! Wouldn't go anywhere else to get our water! Always a clean environment!"
"The municipal water provided in Tay Township, while I'm sure it's quite clean and safe to drink, often has a very heavy chlorine taste and smell. As I prefer not to drink bleach, I had a reverse osmosis system installed. The system works very well. I am pleased by the quality of my water now."
"The service and installation were excellent. I would recommend The Water Store highly. They have provided excellent customer service and follow up."
"Our water was very high scented, which made it very difficult for bathing, drinking etc. We contacted The Water Store . They tested the water, treated the problem and installed the equipment. Now the water is 100% better. I can drink water from the tap without feeling upset, dishes are cleaner (no stains on glasses). Showers are better too.
Thank you,
Shekar / Leza"
When asked what do you like about The Water Store in Midland, Yvonne said "Enjoy the greetings and the water is the best. They make me feel at home."
"Dear Gary:
Since we purchased our water system from you our water in Port Severn is now great. No more smell and rust stains. Your service was speedy and always followed up by a call to see if we were satisfied - and we are. We would recommend any one who has water problems to call.
Thanks"
What do you like about The Water store Midland, Jonny? "Good water that doesn't leave deposits on coffee maker."
"Our Water System from The Water Store in Midland works very, very well. I am pleased.
The Desroches wanted to install a Country Style Coffee counter in their convenience store, but they knew that with their awful smelling and hard water the coffee just wouldn't taste right. Linda called The Water Store in Midland because I knew the owners and staff and liked their service in the past so I knew I could count on them We went out, tested their water and as a result recommended an iron/sulphur filter and water softener. After having her water system installed in October of 2006 Linda says it works very, very well. I am pleased. Linda has recommended The Water Store in Midland to many of her customers who are concerned about their water."
"I have purchased my water from The Water Store for the past two years. I find the staff personable and friendly, and I have confidence that the water I drink is of very high quality."
Theresa Stacey has been a customer of ours for a long time and has made several purchases! As she says "I bought my first water cooler from The Water Store and now, many years later, bought another. I recently bought a water softener and am loving it. Your service is very good. Lisa always greets you with a smile. I always speak highly of The Water Store."
Andrea, what do you like best about The Water Store Midland? "Best tasting water. Great friendly service."
"We are very relieved that The Water Store fixed our water. It was worth every penny!
We have a very busy lifestyle. By knowing that we don't have to worry about bacteria being in our water is a big load off our minds. We are very relieved that The Water Store fixed our water. It was worth every penny!"
Tell us about your customer experience at The Water Store Midland, Brian "Best water in the region and the staff are always helpful and friendly especially Lisa!"
"My name is Shannon Konoval and I live in Carling Township. We had a smell in our water and it was brown." After getting an Air Birm, Iron/Sulphur removal system from The Water Store in Midland "we like what we have and it's working great. I would recommend this to anyone."
Shelley, tell us why you like The Water Store Midland .. "It's very convenient - not on a busy street and big difference in this RO water as opposed to our tap water."
"Best water I have ever tasted. Bamboo Spa can't get enough of it! Fantastic customer service."
"Midland - land of hard water!
After a few years of trying to keep things clean and free of lime scaling we invested in a water softener, something we should have done years ago - it's great!"
When asked to comment about his customer experience at The Water Store, Rod says "This store gives great service, we love it!"
"The Water Store not only installed the equipment to my satisfaction they showed me how to maintain it too.
I was extremely happy with the service of The Water Store. I had ecoli in my water and The Water Store came out, tested the water and explained what I needed. The Water Store not only installed the equipment to my satisfaction they showed me how to maintain it too. I would recommend The Water Store to my family and friends."
David made these comments about The Water Store Midland "The best and purest water in the area and excellent service."
"We are very pleased with The Water Store. They were prompt and thorough in all aspects of the work required. We are pleased with the result and would recommend them without hesitation."
Frank, please tell us why you keep coming back to The Water Store ..."You guys do good service, good water and keep your word, you come when you say you come - best service in town."
The Water Store - Collingwood has very professional, courteous and knowledgeable staff. I was impressed with quality and appearance of install. Overall friendly helpful install service, staff, sales and quality...quality...quality.
Ken sent Gary Beutler from The Water Store in Midland this kind note.
"We have a good well producing plenty of water, however we were uncertain about the reliability of year round drinking water. Tired of carting bottled water from Gary's store we decided to have him install a Reverse Osmosis drinking water system in our home. IT'S GREAT! We have been completely happy with the results."
Why do you keep coming back to The Water Store Midland, Peter? "Lisa and Gary are always friendly. Never takes long to get the water re fill."
Jim sent The Water Store in Midland this kind note.
"My name is Jim Armstrong and I live in Penetanguishene where the water is very hard and loaded with calcium. Besides calcium damage to kettles, dishwasher, shower heads and glass surrounds etc, our hot water tank required a yearly service call. After visiting your store, Gary came to the house the same day and within a few days the new water softener was delivered and installed by a professional install crew. Our water problems are now history. And yes, we would recommend The Water store to our friends."
When asked about his experience at The Water Store in Midland, Ted said "Good service all the time."
Ron says "We had Iron and sulphur in our water and needed it fixed". After calling Gary at The Water Store in Midland, Ron "had his water tested and a system installed". Gary called Ron after he had the system installed to see if everything was okay and Ron said "we are very pleased with the water and the service! Problem solved". When asked if Ron had any other comments about The Water Store he said "I would recommend The Water Store to family and friends".
"Gary was very quick to respond to our inquiry and in installing our water treatment system. The work was all done in a timely manner and at a reasonable price.
We would recommend The Water Store Midland to anyone."
Mike and Cathy - Severn River
Martin was having a problem with his water. According to Martin it had "Sulphur/Iron and smelled terrible in addition to it being hard". After Gary from The Water Store in Midland met with Martin, tested his water and explained the result Martin choose to invest in a Chemical Free Iron/Sulphur filter and a water softener. After using the new water treatment system in his home for several months, Martin says "system works great, problem solved, great investment."
When asked to comment on his The Water Store Midland customer experience, Nicholas said "Excellent service and water"
"The Water Store midland installed a water softener and reverse osmosis system.
Very pleased with service and follow up!!
Definitely refer to family and friends."
Marie and Cam sent this nice note to Gary at The Water Store Midland recently "Our water problem was chlorine odour and grey hair having a yellow tinge. Thanks to your recommendation of a large carbon filter both problems seem to be corrected. Thank you for your good service. We would be glad to recommend your company to friends and family."
"We had higher than normal coliform and fecal readings. Follow up after contact with The Water Store in Midland was quick and efficient. Water was tested and a system recommended. Installation went relatively well with one return call needed to better clamp the tube. The problems are solved and the last two samples tested by the Department of Health came back 0 and 0.
I would definitely recommend The Water Store Midland to friends and family."
"The Water Store is a top quality organization that cares about their customers needs and delivers superior follow up service."
Allan Mackie
Tiny Township
"When I first heard Gary's tag line "BUY A FILTER OR BE A FILTER THE CHOICE IS YOURS" it really made me think about what I was drinking, allowing my family to drink and its resulting effect on our health.
Our water at home did not have any issues with the exception of the hard water residue (Midland Town water) and we had an existing water softener in place. However when my son chose water quality as his Science Fair project, he tested all types of water sources from bottled water to tap water and we saw for ourselves the total suspended solids that were in the water that we were drinking/filtering.
That sealed the deal for us-we had a system installed in our home and could not be happier with the quality of water that we now enjoy. We call it "Gary's Water".
Thanks Gary, Sheryl & Lisa for your excellent customer service and product knowledge.
We are no longer being filters...
The Courtemanche Family!
"Water had a milky colour to it. Did not know contaminates in it or was it safe. Follow up with an appointment within a week. Water was tested and The Water Store explained in detail the quality of water and what was needed to clear the water etc. The Water Store guided us with the choice of system with price in mind. Installation was very good with professional people to install. The installation has given us a sense of safety which we needed, being on a well system. The water is really clear and safe and we would highly recommend your courteous, professional business to anyone needing a water system."
When asked about The Water Store customer experience, she said
'Awesome service, Lisa is a pleasure to deal with always and a happy smile"
When asked about The Water Store Midland customer experience, Bill says "Always positive & polite atmosphere!"
Barry says "Excellent customer service & great staff"
Warren states "Great service & good quality water. What else do you need."
Rob and Patti said they were having a problem with "hard water". Which, according to them, was causing a "build up of calcium after our equipment". When asked how quickly did The Water Store in Midland respond to their enquiry they said "Quick response on your part. Tested and explained the results. Equipment was installed to our satisfaction." As a result, Rob and Patti said "We already recommend and refer your services".
The Water Store Midland customer experience as Ray says is a "Beautiful atmosphere & service is great"
Malinda says at The Water Store Midland is "Great water & service"
When asked about The Water Store Midland customer experience, Sue says "The Water Store is great. Lisa is always very friendly and helpful. Always a pleasure shopping at The Water Store."
June says "my water was clogging the faucets and forming crust like deposits in the dishwasher and around the sinks." When asked how did The Water Store Midland follow up with your enquiry she said "you followed up immediately and the service was excellent." Well June, how do you feel about your water now? June said "The water solution in perfect!" June also said "I recommend your services regularly to others!"
Mary Ann says "People at The Water Store are so friendly and do carry out for you. Also Lisa has a big smile for you!"
"Great Staff, excellent service"
When asked about The Water Store Midland customer experience, Jennifer says "Service with a smile! Great water"
At The Water Store Midland as George says is "Great service, good varieties and pleasant conversation."
Doug had a concern about his water and as he says he wanted to "upgrade my old system with a new one to remove iron in water (replaced old Culligan system)." Gary from The Water Store in Midland arranged to meet Doug at his house where Doug mentioned "Product and testing were done efficiently and explained well". Several months after the new Chemical Free Iron/Sulphur filter was installed Doug says "water is now iron free, product seems to be functioning correctly. Very Satisfied."
Christine says "For over 10 years we've been enjoying the great customer service and always greeted with a great smile from Lisa and assistance with water fill ups even carrying bottles to the car. Also much satisfaction with Home Installation Service. Our whole family is benefitting with healthier water, good education.
Dan says "Store is conveniently located at 1004 King Street at Hwy 12. The staff is friendly & helpful.
When asked about The Water Store Midland customer experience, Pat says "Great service & friendly staff"
I chose the Water Store for because of their helpful staff, service, quality of products and their integrity. The Installer was courteous, on time and explained the units and their functions to me very well.
"Recently The Water Store has installed a water softener in my house at 7 Sherwood Crescent, Tiny, Ontario. The water now is clear and soft to wash and bathe. I have not had any problems since. I will recommend The Water Store to my neighbours who don't have a water softener."
O. Visco, Sept. 15/ 2014.
"Wonderful 4 years of excellent customer service, providing an amazing product my family can trust and enjoy. Thank You!" to The Water Store, Jason
Darcy says "Always enjoys a friendly smile and the Automatic doors are great!"
George's comments were "Nice clear water from The Water Store"
"We live in Wyevale and called The Water Store to come and test our water. They contacted us quickly and tested our water and gave us results on the spot. We purchased a softener and are glad we did. We noticed a difference right away. We would highly recommend anyone with water problems to contact The Water Store Midland."
Thanks,
Tanya Frans
When asked about The Water Store Midland customer experience, Elaine says "Lisa is the greatest and the service is great!"
Irene says her Water Store customer experience is "Always helps carry the water out for me, always smiling"
Kurt claims, "I wouldn't trust my families health & their drinking water needs with anyone else but The Water Store in Midland!"
As a Water Store Midland customer Harry says "He has been buying water here for 4 years now - Great! Also bought a Water Softener. The Staff are terrific!"
When asked about The Water Store Midland customer experience, Bruce says "Great friendly service"
When asked about The Water Store Midland customer experience, Gerd said "Great Water & Great Personable Service"
"Great service, friendly people and good water!" is what Kyle says about his Water Store customer experience.
When asked about The Water Store Midland customer experience, Karen says "Best Water & Customer Service in Town"
"Best Water in Town!" is what Shirley states as her Water Store Midland customer experience.
"My dog loves the water here and so do I" says Stan
When asked about The Water Store Midland customer experience, Tim says "Good water, excellent service"
When asked about The Water Store Midland customer experience, Chuck says "Great service, good water and friendly staff"
Faye states "I have been with The Water Store as a customer for 2-3 years. I have enjoyed the people and the service here. In short I like coming here"
When asked about The Water Store Midland customer experience, Roger says "You can't beat the service, The Water Store is the best!"
"The best and purest water in the area and excellent service."
"The service has been awesome for the last twelve years. Wouldn't go anywhere else. Great job!!"
When asked about The Water Store Midland customer experience, Kevin said "Great Water!"
When asked about The Water Store Midland customer experience, Lindsay said "The Water Store has great prices and I always receive exceptional customer service"
Water Softener was worn out. Follow-up was done quickly. Water test showed we needed to replace system. After installation, we had to call there was a problem. I would recommend your services, since any concerns I’ve had have been looked after quickly and professionally.
When asked about The Water Store Midland customer experience, Norm said "Great Service and Great Water"
Verna said always "Awesome service, Lisa is a pleasure to deal with and always a happy smile" when going to The Water Store Midland
"The Water Store delivers wonderful quality drinking water at an affordable price. The best part of my week is coming into fill up and chat with Lisa. She's a gem!"
Gilles says "Great staff. They take good care of me" as a Water Store Midland customer.
When asked about The Water Store customer service, he said "Excellent water quality, pleasant surroundings and helpful staff!"
When asked about The Water Store customer experience, he said "Very friendly, clean environment, well equipped"
When asked about The Water Store customer experience, he said "Always friendly & professional"
When asked about The Water Store customer experience, he said "Have not had to clean our electric kettle in 8 years."
When asked about The Water Store customer experience, he said "Always friendly, professional service and great water!"
When asked about The Water Store Midland customer experience, she says "I enjoy knowing I'm getting the cleanest water in town. Great friendly service"
When asked about The Water Store customer experience, she says "Best place to get water - friendly, clean atmosphere"
When asked about The Water Store customer experience, he says "Excellent water, the best service, clean and easy to get into"
When asked about The Water Store Midland customer experience, he says "Friendly staff and you get what you pay for top quality!"
When asked about The Water Store customer experience, she says "Service is Excellent! Fresh clean drinking water, no after taste of "chlorine"
"Good water that doesn't leave deposits on coffee maker." is what Jonny states.
Gary and his team come highly recommended by me. As a new resident of Tiny suffering from bacterial infections, Gary arrived promptly for our appointment to assess my needs. His team arrived early the next day to install a UV filter and a high efficiency water softener system. The installation itself is a work of art- so neat & orderly. I'm so very pleased.
Paul says "I have used The Water Store Midland water for many years and I have not had to replace my coffee machine for years. There is no scale nor after taste and makes great ice for my drinks"
When asked about The Water Store Midland customer experience, she said "I only use The Water Store water for my soaps and air purifier and dehumidifier I bought from The Water Store are the best. Wonderful people, wonderful service"
When asked about The Water Store customer experience, he said "Goes good with Rye"
When asked about The Water Store customer experience, she said "Always friendly & willing to help. Best water in town!!"
When asked about The Water Store customer experience, she said "The service is great, always willing to help me"
When asked about The Water Store customer experience, she said "Love the service and the inside out of the cold refill station"
When asked about The Water Store customer experience, he said "Always good water and good to come back for good service"
When asked about The Water Store customer experience, she said "I have been getting my water here for three years and am very pleased with the quality of the water, the convenient location and the service is excellent, even helping me carry out the heavy jugs"
John said "Living in Tay Township I am certainly thankful for your clean and good tasting water" at The Water Store Midland.
When asked about The Water Store Midland customer experience, he said "Good clean safe water, thanks"
When asked about The Water Store Midland customer experience, he said "The best place for water coolers and softeners. I love mine!"
Carmella said "Great customer service and the water tastes great" at The Water Store Midland.
When asked about The Water Store Midland customer experience, she said "Fast, easy and super friendly service!! I highly recommend you use their services"
When asked about The Water Store customer experience, he said "I enjoy coming in to fill my water jug, great customer service, they know me by name every time I come in...my kids love to come in as well for a free piece of candy!!"
"Always a pleasure visiting The Water Store Midland. Great service, great water, greatly appreciated. Thank you!"
When asked about The Water Store customer experience, they said "Great service and good help from Lisa"
When asked about The Water Store Midland customer experience, she said "Love the store & especially appreciate Lisa for all her friendly assistance. Thank You!"
The Water Store made buying a water softener an easy decision. Steve and his team answered all my questions and we scheduled the installation date and time that suited me. The installation technician (Brad) was friendly and professional.
After the softener was installed I noticed right away a change in the water and wondered why it's taken me so long to get one. I no longer have dry skin, hair or have irritated eyes after a shower. After noticing the difference and realizing the harmful effects of using the untreated water I'm glad I've made this purchase. Thank you
Michael said "Excellent customer service and peace of mind at The Water Store in Midland - Shop Local!"
When asked about The Water Store customer experience, he said "I am delighted with the water and service that I always receive"
Ian claims "My water smelled and tasted awful before The Water Store installed their products"
When asked about The Water Store Midland customer experience, all he could say is "Excellent thru and thru!"
When asked about The Water Store Midland customer experience, he said "Always cheerful and the service is excellent"
When asked about The Water Store customer experience, he said "Always friendly service & knows who I am every time I come in"
When asked about The Water Store Midland customer experience, he said "Best water and customer service in town!"
When asked about The Water Store Midland customer experience, she said "All I can say is It's the Best Water in Town"
When asked about The Water Store customer experience, she said "Great water, service is very personable and very helpful"
When asked about The Water Store customer experience, they said "Love, love, love The Water Store! We've been coming her for years and have always had great service!"
When asked about The Water Store customer experience, they said "Most friendly people and best water in town"
When Theresa was asked about The Water Store Midland customer experience, she said "I enjoy the service and the friendly Hi you get when you walk in"
When asked about The Water Store Midland customer experience, he said "A quick easy way to get good drinking water"
When asked about The Water Store Midland customer experience, she said "Great service and hours, great advice"
When asked about The Water Store Midland customer experience, he said "Best Water in Town"
When asked about The Water Store Midland customer experience, he said "Friendly & courteous staff always"
When asked about The Water Store Midland customer experience, she said "The Best Water in Town. Bye, bye calcium residue! Friendly staff went above & beyond for me during the holidays. Now just waiting for a delivery service. LOL"
The Gilliard's said when asked about The Water Store customer service experience, "Great water and the service is always friendly"'
When asked about The Water Store Midland customer experience, she said "Excellent customer service & always with a smile"
I have used Gary The Water Guy for a little over a year now and each experience has been excellent. Gary and his team deliver on time, exactly as promised and are neat and tidy when doing installation work. I used a local competitor before finding The Water Guy and can say for certain I will never go back there.
When asked about The Water Store Midland customer experience, he said "I am pleased to purchase my water at The Water Store because I am always greeted with a small town friendly atmosphere. The water is very good and priced right. A long time customer."
When asked about The Water Store Midland customer experience, he said "Excellent customer service and quality products"
When asked about The Water Store Midland customer experience, he said "I'm happy with the service, very happy & very good service - no complaints"
When asked about The Water Store Midland customer experience, he said "The water is perfect & the service is excellent!"
When asked about The Water Store Midland customer experience, he said "Always friendly service"
When asked about The Water Store Midland customer experience, he said "Great water, great service"
Jules claims that his customer experience at The Water Store Midland is "Always a friendly and pleasant store to visit and the service is terrific, plus the price is even better."
Ted said as a Water Store Midland customer always "Good products along with good service all the time."
When asked about The Water Store Midland customer experience, he said "Excellent service & quality. Great people to deal with"
When asked about The Water Store Midland customer experience, he said "Friendly staff and great service"
When asked about The Water Store Midland customer experience, he said "Excellent Service"
Beverley and Richard White had problems with iron staining and as a result had to replace the bath and four toilets. After calling The Water Store in Midland, they said "Follow up was very good". Gary went out to test their water and they were pleased to find that the water "Test was explained" and they were "satisfied with the installation, problem solved!" When asked if they were happy with their Water Store Midland experience they said "yes, we would recommend to others".
When asked about The Water Store Midland customer experience, she said "Always a pleasure & delight to visit The Water Store. Pleasant staff who are very helpful & informative. Helps with doors & carrying our bottles when we need it. Lisa is a delight and very cordial, polite and informative. Recommend The Water Store to family and friends."
When asked about The Water Store Midland customer experience, she said "Very quench thirsting water allows my family to live a healthy life, rather than drinking sugar drinks"
Dave claims "We were experiencing the effects of the hard water here in Wasaga Beach including dry skin, scale on fixtures etc... Since the installation of our unit, our problems are in the past." Dave also states "We would highly recommend Gary & his wonderful staff. Their service & follow-up are excellent."
When we asked Glenn about his Water Store Midland customer experience, he said "Great service - great tasting water and convenient location"
"We will highly recommend Gary and his staff to any future customers. They are very knowledgeable, helpful and courteous. We've only had the water softener for 4 months but are very satisfied and liked the fact that they are local."
The Hartley's contacted The Water Store Midland because they had concerns with "smell, odour, colour, staining and particulate in the water". Once the installation of an Iron/Sulphur filter and 3 stage Ultraviolet system was installed we asked them how do you feel about your water? They said "It's Great! Water tastes great, good for washing. Clean, clear and fresh!" when asked whether they had any additional comments about their Water Store Midland experience, they said "Thanks so much for your help and getting the correct equipment in place!"
"Mr Beutler visited our home, tested our water and explained the hard water situation in Midland. The water softener was installed very promptly and we are very pleased with the results. We also have 2 bypass taps. Anyone living in the Midland area should consult The Water Store. We are very satisfied with the service."
When asked about their The Water Store Midland customer experience, after investing in a water softener, Jim and Linda said "Great service, great product which is small and efficient. We were recommended by friends to use The Water Store Midland and we have passed on Gary's name to neighbours looking for soft water"
"We highly recommend The Water Store. We live in Midland and were new to the area, our neighbours recommended The Water Store Midland. We were so happy with the service provided. Prompt delivery and excellent prices. Gary took the time to review the system with us and even followed up a few weeks later with a phone call to make sure everything was okay. No more HARD WATER!!"
"We had just built a house and our water was extremely hard with high amounts of iron in it. I called Gary from The Water Store in Midland and he came to out house the next day. He knew exactly what we needed and arranged the install very quickly. We are very satisfied with Gary and his team. We would absolutely recommend The Water Store Midland to others (and have already!). Thanks again, Gary!"
When the Valtas were asked what concerned them about their water and why they called The Water Store Midland, they said their existing "sediment filter was not effective". They contacted The Water Store and what happened next? "Quick follow up, water was tested and the results explained". What was the result? "Much better water" When asked how they felt about The Water Store Midland, they said "Recommended!"
"I own a three season property at Balm Beach that is supplied by a well on the property. We were having issues with the color and odor of our water, so we called The Water Store and Gary came straight over to run some tests. He recommended an iron and sulphur filter and we had the unit installed in 2015. The results were instantaneous and remarkable. We had been using water from the municipal well for drinking and we hadn't used the washing machine for more than five years. Now we enjoy crystal clear water and don't have to hold our noses against the rotten egg smell while showering.
Gary is always accessible to answer questions and provide help to ensure the system continues to operate flawlessly. As we have to remove the filter to store in a warm location during the winter, Gary dropped by this spring to ensure it was installed properly.
I would recommend The Water Store Midland and have already done so with some of my neighbors."
Dear Steve,
I am writing this letter to you in appreciation, for the wonderful service you gave to me. It is very hard these days to put your trust into just anybody, even if they come highly recommended! I want to share with you, and hopefully with your potential customers that find their way into your store. Here is my Story:
A year ago I was referred to a company in Toronto that installs reverse osmosis systems. I was told they were the best. I spoke with the owner, I told him I was opening up a business and explained what the business is about and how much water I would need. The owner of the company assessed the system that he felt was needed. Since he was the specialist, I agreed. Arrangements were made for them to come and install it one month later. After the install I tried it out, but all I got was 1 five-gallon jug (all day). This certainly would not do, for the type of business I was in, so I called the company back and spoke with the owner. He advised me that I needed to purchase another system, which would cost me twice the price. Since I was due to open the business in a week I purchased the second system. I was told this would solve my problem. After installed I tried out the 2nd system, it to failed to do the job. This was becoming a nightmare for me, as the business was now open. I called the owner again he told me I now need to purchase another system, this time the cost would be 3 times the amount of money. I decided to seek another company's advice, on how to solve the problem. So I called The Water Store and spoke to Steve. I told him the situation, and we set a date for him to come and look at the system installed. Steve came to the clinic spent several hours going over everything. He recognized the problem and advised me on what was needed to be done. Steve thought the system I had was more then adequate, so I didn't have to change the system. He felt all that was needed was a large holding tank, and a pump. This idea made much more sense to me, not only was it going to save me a lot of money, but he was here locally should it need service. The equipment and tank was installed in one day, with no hitches. I can't tell you what a relief it was for me. I would also like to say since they came and worked at my clinic, this system has never worked better it has given me all the supply of water I needed. I would like to say to Steve & Harold (the installer) and to all those potential customers that maybe considering their services, you will only find honesty, pride and a great job, should you need to make up your mind, and as far as price goes, it was worth every cent. My only regret, was not calling The Water Store - Collingwood first!!
Audrey Taylor - Owner
Immaculate Caring
Duntroon
Dear Steve,
It is with great thanks and gratitude that I extend this note of appreciation for your "after hours" service. Your willingness to exceed my expectations of service has prompted me to write to let others know of your attention to your clients in what seemed like a hopeless situation. While attempting to replace my ultra violet light late in the evening, I experienced the misfortune of breaking my protective glass shield for the bulb. This rendered my filtration system useless and inoperative until the glass shield could be replaced. This meant going without water for at least 18 hours. For my wife and I this was not an option. Contacting you after 7:30 in the evening was not what I wanted to do but had little choice. You took my call, provided a solution and I met you at your store in 30 minutes time to allow me to purchase a glass shield. This outstanding level of service to a "stranded" client enabled us to resume our normal home activities without disruption. It is this type of customer courtesy and concern that make you the success that you are in a blooming town such like Collingwood. Many Thanks!
Dear Steve,
I just wanted to make sure I remembered to thank you personally for your excellent service over the Christmas holidays. Our original replacement water pump was unfortunately not a success and overheated and seized up, therefore to have your technician come out on Christmas Eve to exchange the pumps for a new one was very much appreciated. We also appreciated that you delivered us the some extra bottles of water to keep us going till the new pump was installed. Good service is a great attribute and so "well done" on your personal commitment to your customers.
"Our water smelled and had a very strong iron content in it. Couldn't drink it and it stained our shower, toilet etc. Once new filtration system was installed there was no more smell, staining and we could cook with it and brush our teeth. Any questions we had or concerns were dealt with promptly. Great Service! Thank you!"
"My name is Ruth Tatum and I live in Tay Township, Victoria Harbour. I needed a water softener after my previous one failed as it was over 30 years old! Very good, friendly service, quickly setup. A very compact softener fitting in so neatly. It is working fine and I have told my friends about the great service. I'm very pleased to buy locally as well."
"We were experiencing hard water which was causing hard water deposits on all of our bathroom and kitchen fixtures. Also, tap cartridges required frequent replacement. the Water Store provided us with prompt, courteous service. They explained everything thoroughly before installation. We are very pleased with our water softener and would recommend The Water Store to family and friends."
"We had an Aquamaster High Efficiency water softener installed about one year ago. Water quality and taste were greatly improved. I liked that I could mix treated and untreated water to find the ideal end result for me."
"I recently had the pleasure of being present during a home water system review by Gary Beutler of The Water Store in Midland. A neighbour had purchased a home with a well and an existing water softener, UV system, whole house sediment filter, carbon filter, and an RO system, and wanted an expert analysis of his systems. He is called Midland areas water expert, Gary Beutler (Gary the Water Guy).. Mr. Beutler was amazing. He is very knowledgeable, thorough, and informative. He tested the water at several points including, untreated water from the well, after the water softener, after the RO system, and in the kitchen. He tested for hardness (calcium and magnesium), iron, PH level, and TDS (total dissolved solids). Gary explained the entire process in laymans terms and answered numerous questions. He also explained the function of every component in the system including a detailed tutorial of how to operate the water softener, UV bulb replacement, and filter change intervals.
Thanks Gary!"
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What Our Customers are Saying
When asked about his customer experience at The Water Store Midland, Wayne said "you are always accessible - The Best Customer Relations Lady (Li...
The Gilliard's said when asked about The Water Store customer service experience, "Great water and the service is always friendly"' ...
"I have purchased my water from The Water Store for the past two years. I find the staff personable and friendly, and I have confidence that the wate...
Beverley and Richard White had problems with iron staining and as a result had to replace the bath and four toilets. After calling The Water Store in...
When asked to make a comment about The Water store in Midland, Shirley said "Best Water in Town!"...